La Vida Fashion Store
Effective Date: 28/02/2026
Website: www.lavidafashionstore.co.za

1. Introduction

Welcome to La Vida Fashion Store (“La Vida”, “we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Protection of Personal Information Act (POPIA), 2013 of South Africa.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

2.1 Personal Information

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Billing address
  • Identity number (if required for payment verification)

2.2 Payment Information

Payment details are processed securely through trusted third-party payment gateways. We do not store your full card details on our servers.

2.3 Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and tracking technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order confirmations and updates
  • Provide customer support
  • Send promotional offers (only if you opt in)
  • Improve our website and customer experience
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Sharing of Information

We may share your information with:

  • Courier and delivery partners
  • Payment processing providers
  • IT service providers
  • Legal or regulatory authorities (if required by law)

We do not sell or rent your personal information to third parties.

5. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Remember your preferences

You may disable cookies in your browser settings, but some features of the website may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

  • Unauthorized access
  • Loss
  • Misuse
  • Alteration
  • Disclosure

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights Under POPIA

As a South African customer, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to the processing of your data
  • Withdraw consent at any time
  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, contact us at the details below.

8. Retention of Information

We retain your personal information only for as long as necessary to:

  • Fulfill the purpose it was collected for
  • Comply with legal and tax obligations
  • Resolve disputes

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

La Vida Fashion Store
Email: info@lavidafashionstore.co.za
Address: La Vida Boutique Shop TR12, Mbazwana Crossing Roots Side, Mbazwana, KwaZulu-Natal, 3974, South Africa
Website: www.lavidafashionstore.co.za